Privacy Policy

1. Introduction

Deckmetric ("we," "our," or "us"), operated by Shepard&Young, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pitch deck analysis platform at deckmetric.com (the "Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address when you create an account or request analysis results.
• Company Information: Business details you enter in our valuation calculator (stage, industry, revenue, market).
• Pitch Deck Content: The content of pitch decks you upload for analysis.
• Payment Information: Billing details processed securely through Stripe. We do not store your full credit card numbers.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the Service.
• Device Information: Browser type, operating system, device identifiers.
• Log Data: IP address, access times, referring URLs.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our pitch deck analysis services
• Generate valuation estimates and framework scores
• Send you analysis results and service-related communications
• Process payments and manage subscriptions
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience
• Protect against fraud and unauthorized access

4. Pitch Deck Confidentiality

We understand the sensitive nature of pitch deck content. We are committed to maintaining strict confidentiality:

• Your pitch deck content is never shared with third parties
• We do not use your pitch content to train our AI models
• Pitch decks are processed using secure, encrypted connections
• You may request deletion of your pitch content at any time
• Access to pitch content is strictly limited to essential service operations

5. Data Sharing and Disclosure

We may share your information only in these circumstances:

• Service Providers: With trusted third parties who assist in operating our Service (e.g., Stripe for payments, email delivery services).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize sharing.

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), secure data storage, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Some information may be retained as required by law or for legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@deckmetric.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. Cookies and Tracking

We use cookies and similar technologies to operate and improve our Service. These fall into the following categories:

• Necessary Cookies: Required for the Service to function properly (e.g., session management, security). These cannot be disabled.
• Analytics Cookies: Help us understand how visitors use our Service, enabling us to improve user experience. We use PostHog for analytics.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

When you first visit our site, a cookie consent banner will appear allowing you to accept or reject non-essential cookie categories. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of any page.

Analytics and marketing cookies are only activated after you provide explicit consent. We use CookieYes to manage cookie consent and ensure compliance with GDPR, CCPA, and other applicable privacy regulations.

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: